FAQ

1. General Questions

Q: What is Classifieds.smarttradehunt.com?
A: Classifieds.smarttradehunt.com is an online classifieds platform where users can post and browse ads for various products and services. It serves as a marketplace for buyers and sellers to connect.

Q: How does Classifieds.smarttradehunt.com work?
A: Users can register for an account, post ads for items they want to sell, and browse listings to find products or services they need. Buyers can contact sellers directly through the platform.

Q: Is registration required to use the platform?
A: Yes, registration is required to post ads. However, browsing ads does not require an account.

Q: How much does it cost to post an ad?
A: Posting ads on our platform is free for basic listings. However, we offer premium features such as featured ads and priority listings for a fee.

2. Account & Profile Management

Q: How do I create an account?
A: Click on the "Sign Up" button on the homepage, enter your details, and verify your email to activate your account.

Q: I forgot my password. How do I reset it?
A: Click on the "Forgot Password" link on the login page, enter your registered email, and follow the instructions to reset your password.

Q: Can I change my registered email address?
A: No, registered email addresses cannot be changed. If necessary, you may need to create a new account.

3. Posting & Managing Ads

Q: How do I post an ad?
A: Log in to your account, click "Post an Ad," select the category, enter the details, upload images, and submit your listing.

Q: How long will my ad stay live?
A: Free ads remain active for 30 days, while premium ads have extended durations depending on the package chosen.

Q: Can I edit or delete my ad after posting?
A: Yes, you can manage your ads through the "My Ads" section in your account.

Q: Why was my ad rejected or removed?
A: Ads may be removed if they violate our terms, contain prohibited items, or include misleading information.

4. Buying & Selling

Q: How do I contact a seller?
A: You can contact sellers through the messaging system on the platform or via the contact details provided in the ad.

Q: Are transactions protected?
A: We do not facilitate payments or transactions. Buyers and sellers must handle transactions independently, ensuring safety and verification before making any payments.

Q: What items are prohibited on Classifieds.smarttradehunt.com?
A: Prohibited items include illegal goods, counterfeit products, weapons, drugs, and any other items that violate our terms of service.

5. Payment & Premium Services

Q: What are premium ad features?
A: Premium features include featured ads, priority listings, and homepage placement for increased visibility.

Q: How can I pay for premium ads?
A: We accept various payment methods, including credit/debit cards, online banking, and e-wallets.

Q: Can I get a refund for premium services?
A: No, payments for premium ads are non-refundable.

6. Safety & Security

Q: How do I report a scam or suspicious activity?
A: Use the "Report Ad" button on the listing page or contact our support team to report suspicious activities.

Q: How can I protect myself when buying or selling?
A: Always meet in a safe public place, verify items before making payments, and avoid sharing personal or financial information.

7. Support & Contact

Q: How can I contact customer support?
A: You can reach us via email at support@smarttradehunt.com or through the contact form on our website.

Q: What are the support hours?
A: Our support team is available Monday to Friday from 9 AM to 6 PM (GMT+8).

For more information, visit Classifieds.smarttradehunt.com.